At Aylu Bebe, we want to make sure your items arrive safely and on time. Please review our shipping policy carefully before placing your order.
1. Shipping Within Australia
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Standard Shipping (with tracking): 3–7 business days
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Express Shipping (with tracking): 1–3 business days
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All domestic orders are shipped via Australia Post or other reputable couriers.
2. International Shipping
- We ship worldwide and both shipping costs and estimated delivery times are calculated at checkout based on your location and the selected shipping method.
- Express shipping options may be available for select countries at checkout.
3. Made-to-Order Production Times
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Most dresses on our website are made-to-order, with production times ranging from 3 to 12 weeks depending on the item.
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Production time is in addition to shipping time.
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Choosing Express Shipping does not speed up production time – it only reduces the delivery time after your item is completed and dispatched.
Please review the production timeframe noted on each product page before purchasing.
4. Order Processing
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Orders are processed within 1–3 business days.
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You'll receive a tracking number once your order is shipped.
5. Customs, Duties & Import Taxes
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For international orders, you are responsible for any customs duties or import taxes imposed by your country.
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AyluBebe is not liable for delays caused by customs.
6. Delivery Issues
If your package is delayed, lost or arrives damaged:
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Contact us within 7 days of the expected delivery date.
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We'll assist with carrier investigations and where appropriate, provide replacements or store credit.
7. Incorrect Addresses / Returns to Sender
Please ensure your shipping details are accurate. If an order is returned to us due to an incorrect or incomplete address:
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You will be contacted to arrange re-shipping.
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A new shipping fee will apply.
If you have any questions, please contact us at:
contact.aylubebe@gmail.com or +61474855215 via WhatsApp